Introduction

Vet Drugs Compare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our veterinary medication price comparison services across the UK.

Information We Collect

Information You Provide

• Contact details when you reach out to us (name, email address)
• Search terms and medication preferences
• Feedback and messages sent via our contact forms

Information Automatically Collected

• IP address, browser type, and pages visited
• Search patterns and time spent on site
• Device type and operating system
• Cookies and other tracking technologies

How We Use Your Information

• To operate and maintain our veterinary medicine price comparison platform
• To improve user experience and website performance
• To respond to inquiries and support requests
• To analyse trends and improve search functionality
• To send service updates (if you opt in)
• To meet legal obligations and enforce our rights

Information Sharing

We do not sell or rent personal data. We may share your information in these cases:

• Pharmacy Partners: When you click to buy, you'll visit a third-party site with its own privacy policy
• Service Providers: For hosting, analytics, or email delivery services under strict confidentiality
• Legal Compliance: If required by law, court order, or to protect our legal rights
• Aggregated Statistics: Shared in anonymized format for reporting or research

Data Security

We use strong technical and organizational measures to keep your data safe:

• SSL encryption for all data transfers
• Firewall-protected, secure server infrastructure
• Access control protocols and staff training
• Routine security reviews and threat monitoring

Cookies and Tracking

Our website uses cookies to enhance your experience and track anonymized visitor behaviour:

• Essential Cookies: Required for core functionality
• Analytics Cookies: Help us understand user behaviour and page performance
• Preference Cookies: Store your settings and search preferences

You can manage cookies through your browser settings at any time.

Your Rights (UK GDPR)

You have legal rights under UK data protection law, including:

• The right to access your data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time (for optional uses)

To make a request, email us at privacy@vetdrugcompare.co.uk

Third-Party Links

Our website links to pharmacy websites and other external resources. We are not responsible for their privacy practices. We encourage you to review each third-party site's privacy policy before sharing any personal data.

Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted here with a new "Last updated" date at the top of the page.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled: